|
|
 |
|
| Department: |
BD |
| Date Open: |
9/19/2007 |
| State/Region: |
WI |
| Issue: |
Council recommended informing the agents when an experience mod is not current. |
| Results: |
| Currently the system shows "tentative e-mod" when the premium has been calculated with the previous year’s mod. A system enhancement to improve the timeliness of the mods entered into the system is currently under development and will be completed by Jan |
|
| Status: |
Complete |
| Department: |
Marketing |
| Date Open: |
9/7/2007 |
| State/Region: |
MN |
| Issue: |
Agents would like a point of sale piece to address Accident Fund strengths, which differ from our competitors. They include: A.M. Best "A" rating, national licensing, enhanced claims service, ability to quote and bind in the office, field staff with under |
| Results: |
| This item was completed by the Marketing Department 4Q 2007. |
|
| Status: |
Complete |
| Department: |
Marketing |
| Date Open: |
9/7/2007 |
| State/Region: |
MN |
| Issue: |
After hearing the claims initiatives, the council remarked that Accident Fund needs to improve the claims marketing materials. |
| Results: |
| This was completed within the Marketing department 4Q 2007. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
8/22/2007 |
| State/Region: |
IL |
| Issue: |
Consider offering a credit for having a return-to-work program. This could be tracked by requiring policyholders to attend a course. |
| Results: |
| Accident Fund will be offering Loss Prevention courses for policyholders in 2008. When Accident Fund attempted offering this credit previously, the attempt was unsuccessful. |
|
| Status: |
Closed |
| Department: |
Claims |
| Date Open: |
8/22/2007 |
| State/Region: |
IL |
| Issue: |
Council stated that the claims examiners need to better educate policyholders with regard to return-to-work programs. Policyholders may not fully understand the advantages of the program and just say “no” when asked. |
| Results: |
| Accident Fund has added seven nurse case managers partnering with the examiners and employers. They will identify return-to-work options with employers. In addition, Accident Fund will be implementing training for examiners. Finally, policyholders can ob |
|
| Status: |
Complete |
| Department: |
Web Services |
| Date Open: |
8/8/2007 |
| State/Region: |
MO/KS |
| Issue: |
Make the mod sheet easier to find on the Web site. Currently it is difficult to locate. |
| Results: |
| This will be completed in January as part of the extranet project. |
|
| Status: |
Complete |
| Department: |
Marketing |
| Date Open: |
8/8/2007 |
| State/Region: |
MO/KS |
| Issue: |
Council members favorably viewed the one-page marketing piece and recommended that it print automatically with the policy. |
| Results: |
| This was completed 4Q 2007. |
|
| Status: |
Complete |
| Department: |
Marketing |
| Date Open: |
5/10/2007 |
| State/Region: |
Michigan |
| Issue: |
Provide education on the partial wage benefit for policyholders. |
| Results: |
| This will be produced in the first quarter 2008 WorkForce Forum. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
2/12/2007 |
| State/Region: |
MO/KS |
| Issue: |
Accident Fund needs to change the system to ensure compliance with a unique Missouri law not allowing the Company to ask if an account has been non-renewed in the past three years. |
| Results: |
| This item was resolved in the fall 2007. |
|
| Status: |
Complete |
| Department: |
Marketing |
| Date Open: |
2/9/2007 |
| State/Region: |
IL |
| Issue: |
Provide an overview of employee and employer responsibilities in the policyholder kit. Similar to the "what to do in case of an accident" card given by auto insurance agencies. |
| Results: |
| Completed third quarter 2007. Each printed policy will receive this overview. |
|
| Status: |
Complete |
| Department: |
Claims |
| Date Open: |
2/5/2007 |
| State/Region: |
IA |
| Issue: |
Accident Fund is encouraged to market our PPO networks. |
| Results: |
| Accident Fund has improved the PPO networks and will continue to market them in 2008. |
|
| Status: |
Complete |
| Department: |
BD / I & P |
| Date Open: |
10/12/2006 |
| State/Region: |
TN |
| Issue: |
Provide the name of the insured on the printed referral comments section. |
| Results: |
| This will be resolved with the March 1, 2008 system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
9/19/2006 |
| State/Region: |
IA |
| Issue: |
Introduce group programs in Iowa. |
| Results: |
| Group programs were introduced in 2007. |
|
| Status: |
Complete |
| Department: |
Corp Comm |
| Date Open: |
9/18/2006 |
| State/Region: |
MO/KS |
| Issue: |
Update the website because it indicates that most classes of business can be placed in Texas. Instead, it should be communicated that agents should only place 8810 or 8872 business in Texas because of the exposure. |
| Results: |
| Accident Fund will underwrite Texas business as with any accommodation state. |
|
| Status: |
Closed |
| Department: |
QSS |
| Date Open: |
9/18/2006 |
| State/Region: |
MO/KS |
| Issue: |
Increase the speed of the system’s response time when accessing endorsements and audits from the agent in-box. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
Claims |
| Date Open: |
9/18/2006 |
| State/Region: |
MO/KS |
| Issue: |
Promote PPO networks and the better outcomes that result from using them. |
| Results: |
| Accident Fund is now able to show PPO savings reports. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
9/15/2006 |
| State/Region: |
WI |
| Issue: |
Consider a systematic way of paying flat payments on audit, and variables at a later date. Agents appreciate the marketing opportunity of giving checks to policyholders on two different occasions. |
| Results: |
| Accident Fund will continue to allow this on an as requested basis. |
|
| Status: |
Closed |
| Department: |
BD |
| Date Open: |
9/15/2006 |
| State/Region: |
WI |
| Issue: |
Offer monthly reporting for contractors. |
| Results: |
| Accident Fund is aware of this need and will offer monthly reporting as soon as a system solution is available. |
|
| Status: |
Closed |
| Department: |
BD |
| Date Open: |
9/15/2006 |
| State/Region: |
WI |
| Issue: |
Offer mod-master and some of the other services that United Heartland offers to customers. |
| Results: |
| This is available to the Loss Prevention staff as needed. |
|
| Status: |
Closed |
| Department: |
QSS |
| Date Open: |
9/7/2006 |
| State/Region: |
SE Michigan |
| Issue: |
Resolve the issue with the words "Voluntary Mail" appearing on the audit sheet, when it actually was an Estimated Audit. |
| Results: |
| This issue was resolved fall 2007. |
|
| Status: |
Complete |
| Department: |
Claims |
| Date Open: |
6/7/2006 |
| State/Region: |
IA |
| Issue: |
Provide a claims courtesy call to introduce Accident Fund to new policyholders. |
| Results: |
| This was built into the improved Red Carpet program. |
|
| Status: |
Complete |
| Department: |
QSS |
| Date Open: |
6/7/2006 |
| State/Region: |
IA |
| Issue: |
Provide billing transaction history online. |
| Results: |
| This was completed in 4Q 2007. |
|
| Status: |
Complete |
| Department: |
QSS |
| Date Open: |
6/7/2006 |
| State/Region: |
IA |
| Issue: |
Provide the ability to change the mailing address on the binding screen. |
| Results: |
| This will be resolved with the March 1, 2008 system upgrade. |
|
| Status: |
Complete |
| Department: |
QSS |
| Date Open: |
6/6/2006 |
| State/Region: |
SC |
| Issue: |
The South Carolina policyholder agreement should automatically print with the South Carolina Policy. |
| Results: |
| This form will no longer be required. |
|
| Status: |
Closed |
| Department: |
Agency Relations |
| Date Open: |
6/6/2006 |
| State/Region: |
SC |
| Issue: |
Review the South Carolina legislation regarding agency licensing and subsidiaries; issue guidelines/parameters about the use of subsidiaries. |
| Results: |
| The South Carolina legislation regarding subsidiary licensing was reviewed and Accident Fund has taken necessary steps to ensure that we are compliant. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
6/6/2006 |
| State/Region: |
SC |
| Issue: |
Provide the ability to have the policyholder sign a release at the time of AOR, thus allowing the new agent to obtain prior Accident Fund loss history. |
| Results: |
| This will be addressed with the claims system upgrade slated for 2008. |
|
| Status: |
Complete |
| Department: |
Agency Relations |
| Date Open: |
6/5/2006 |
| State/Region: |
NC |
| Issue: |
Provide a lock-in option after the third quarter for profit sharing. Most carriers who offer this do so at 15 percent fee. |
| Results: |
| This was added as an option to the 2008 updated agency contracts. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
6/1/2006 |
| State/Region: |
NC |
| Issue: |
Research and address the Accident Fund procedure of pro-rating mid-term cancellation premium and then auditing and invoicing. |
| Results: |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
6/1/2006 |
| State/Region: |
TN |
| Issue: |
Add the insured's name to the comments section of the referral reason. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
6/1/2006 |
| State/Region: |
TN |
| Issue: |
When considering changes to the policy renewal system, create a system enhancement to allow accounts over $50K to not automatically issue. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
5/31/2006 |
| State/Region: |
IN |
| Issue: |
Accident Fund should look at holding the renewal billing so the policyholder does not receive the bill as early as 30 days out. |
| Results: |
| Agents will be able to view the renewals with the system upgrade slated for March 2008. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
5/31/2006 |
| State/Region: |
IN |
| Issue: |
Resolve billing issues that continue (such as the installments not adding up to the total bill). Agents are looking forward to enhancements to the agent-facing billing systems. |
| Results: |
|
| Status: |
Complete |
| Department: |
Claims |
| Date Open: |
5/31/2006 |
| State/Region: |
IN |
| Issue: |
Offer conference calls with the agent, policyholder, and claims examiner when a lost time claim exceeds 90 days. |
| Results: |
| This is available when requested. |
|
| Status: |
Complete |
| Department: |
QSS |
| Date Open: |
5/31/2006 |
| State/Region: |
IN |
| Issue: |
When placing policy change requests, add the ability to also add changes for the "next state." |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
5/31/2006 |
| State/Region: |
IN |
| Issue: |
Show change in annual premium with endorsements, not just the new premium. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD / I & P |
| Date Open: |
5/16/2006 |
| State/Region: |
MO/KS |
| Issue: |
After implementing Applied, Accident Fund should work with AMS as quickly as possible to develop an agency interface. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
QSS |
| Date Open: |
5/16/2006 |
| State/Region: |
MO/KS |
| Issue: |
The system tool which controls referrals (to allow different classes of business to refer in different regions) needs to be enhanced. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
Claims |
| Date Open: |
5/11/2006 |
| State/Region: |
SE Michigan |
| Issue: |
Advisory council requested claims training for policyholders (in addition to the red-carpet visits). |
| Results: |
| Loss Prevention and Claims staff are able to hold seminars for policyholders as requested. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
5/4/2006 |
| State/Region: |
SW Michigan |
| Issue: |
Consider giving schedule credit authority to certain agents. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
5/4/2006 |
| State/Region: |
SW Michigan |
| Issue: |
Implement a "junior BDC program" to help deliver consistent, uninterrupted service; council is concerned about maintaining strong staff relationships with Accident Fund and suggested creating a small-business group (or a renewal unit) for the junior BDCs. |
| Results: |
| Accident Fund now has BDC staff in place to ensure that consistent service is delivered to agents when their field BDC is unavailable. |
|
| Status: |
Closed |
| Department: |
Corp Comm |
| Date Open: |
5/2/2006 |
| State/Region: |
WI |
| Issue: |
Increase Accident Fund name recognition to policyholder in order to improve competitiveness. |
| Results: |
| Accident Fund will continue to look for advertising opportunities, but is not expanding its advertising to Wisconsin at this time. |
|
| Status: |
Closed |
| Department: |
BD |
| Date Open: |
4/20/2006 |
| State/Region: |
Service Council |
| Issue: |
Service Council request to show the change in premium at the bottom of the page and at the end on endorsements. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
4/20/2006 |
| State/Region: |
Service Council |
| Issue: |
Service Council noted that it takes seven clicks to check on the status of a quote. Accident Fund needs to reduce the amount of clicks to improve the user-friendliness of the system with their Web-redevelopment. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
4/20/2006 |
| State/Region: |
Service Council |
| Issue: |
Service Council recommended to change the “once a referral always a referral” policy for non-premium-bearing items in the quoting system. For example, if the BDC approves a quote and a change needs to be made to a non-premium-bearing item, allow the chan |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD / I & P |
| Date Open: |
4/20/2006 |
| State/Region: |
Service Council |
| Issue: |
Opportunities for improvement to our Web site would be to increase its intuitiveness. |
| Results: |
| This will be resolved in January 2008. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
4/20/2006 |
| State/Region: |
Service Council |
| Issue: |
Show the change in premium at the bottom of the page and at the end on endorsements. Duplicate of 346. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD / I & P |
| Date Open: |
4/20/2006 |
| State/Region: |
Service Council |
| Issue: |
Recommendation that when implementing a new system, such as corporate loss runs, offer an online tutorial or Web-X program. |
| Results: |
| This will be resolved with the March 2008, system upgrade. Accident Fund will offer Web-X training for agencies. |
|
| Status: |
Complete |
| Department: |
BD / I & P |
| Date Open: |
4/20/2006 |
| State/Region: |
Service Council |
| Issue: |
Offer real-time interface, such as transact now or transformation station. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
11/3/2005 |
| State/Region: |
NC |
| Issue: |
Correct billing issue with Agents and policyholders not knowing where money was applied (audit vs.. premium). |
| Results: |
| Accident Fund now sends a letter to policyholders notifying them prior moving money from the premium term to the audit. Also, improved billing screens were implemented in fourth quarter 2007 for agencies with Applied and AMS. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
10/28/2005 |
| State/Region: |
IN |
| Issue: |
Have the premium appear on the endorsement |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
10/28/2005 |
| State/Region: |
IN |
| Issue: |
Notify Agents when policyholders use the Toolbox |
| Results: |
| Accident Fund does not currently have this technology available, but will consider for future system enhancements. |
|
| Status: |
Closed |
| Department: |
BD |
| Date Open: |
10/21/2005 |
| State/Region: |
MO/KS |
| Issue: |
Offer a system enhancement with a set of parameters which allow Agents to process endorsements under a specific set of parameters. Duplicate of 289. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
10/20/2005 |
| State/Region: |
MO/KS |
| Issue: |
Allow agents to perform basic endorsements |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
9/27/2005 |
| State/Region: |
TN |
| Issue: |
For the call system, agents would like the CSR’s to have more information at their disposal when resolving issues (e.g., billing history). |
| Results: |
| This was improved third quarter 2007 with the direct bill inquiry implementation. Accident Fund's billing systems and processes will be further reviewed in 2008. |
|
| Status: |
Closed |
| Department: |
BD |
| Date Open: |
9/20/2005 |
| State/Region: |
IA |
| Issue: |
Need a check-and-balance on entering a federal ID or name incorrectly. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
9/19/2005 |
| State/Region: |
SW Michigan |
| Issue: |
Provide a method to file 941's electronically |
| Results: |
| Agents can e-mail or fax 941's to Accident Fund's policy support. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
6/7/2005 |
| State/Region: |
TN |
| Issue: |
Allow agents to determine pricing in system without having to generate quotes. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
5/9/2005 |
| State/Region: |
SE Michigan |
| Issue: |
Provide the ability for agency and Accident Fund systems to interface via a transformation station or similar program. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
3/15/2005 |
| State/Region: |
Agency Survey |
| Issue: |
Display the named insured along with the policy number and transaction type on audits and endorsements along with the renewal policy. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
2/3/2005 |
| State/Region: |
Agency Survey |
| Issue: |
If a classification code is not supported by AF, provide an error message at the time of entry. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
Claims |
| Date Open: |
9/15/2004 |
| State/Region: |
Agency Survey |
| Issue: |
Simplify claims summary. Email example: I went to "reports" on the website and printed out a "claims summary". I then went to "inquiry" because I wanted to look up specific claim. It was hard to navigate using the info on the claims summary printout. |
| Results: |
| This will be addressed with the claims system upgrade slated for 2008. |
|
| Status: |
Closed |
| Department: |
BD |
| Date Open: |
5/1/2004 |
| State/Region: |
TN |
| Issue: |
Printing comments screen does not include insured's name. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
5/1/2004 |
| State/Region: |
TN |
| Issue: |
Create rating system to produce dummy quotes. |
| Results: |
| After consideration, Accident Fund has decided not to create a rating system at this time. |
|
| Status: |
Closed |
| Department: |
BD |
| Date Open: |
10/1/2003 |
| State/Region: |
SC |
| Issue: |
Can an individual producer or CSR receive the Agent Inbox notification that activity has taken place on an account, rather than having one individual forward all notifications to everyone in the office to determine whose account it is? |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
10/1/2003 |
| State/Region: |
SE Michigan |
| Issue: |
If a policyholder logs onto the Web site, alert agent. Monthly reports would work for this; re-requested at May 2004 Northern Meeting. |
| Results: |
| Accident Fund does not currently have this technology available, but will consider this feature in future system upgrades. |
|
| Status: |
Closed |
| Department: |
Finance |
| Date Open: |
10/1/2003 |
| State/Region: |
IN |
| Issue: |
Money is being "swept" from the current policy term to cover additional premium audits on which payment is overdue. This results in cancellation of the current policy. No communication to the agent or policyholder occurred before money was swept. |
| Results: |
| Accident Fund now issues communication to the policyholder prior to sweeping the money. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
10/1/2003 |
| State/Region: |
All Regions |
| Issue: |
Billing screen does not offer billing history or future installments; this lack of information makes it difficult for agents to answer their clients' questions. Overall improvements are needed to the agent facing billing screens. |
| Results: |
| Completed November 2007 for users with Applied and AMS. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
5/1/2003 |
| State/Region: |
SE Michigan |
| Issue: |
Have e-mail notification sent vs. notification to Agent Inbox. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
5/1/2003 |
| State/Region: |
SC |
| Issue: |
Is there a way to eliminate extra steps to get into the inbox? Can there be a default option? |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
5/1/2003 |
| State/Region: |
Northern Michigan |
| Issue: |
Hit ratios being tracked on new business? |
| Results: |
| Accident Fund will look to implement this functionality during future system upgrades. However, this will not be accomplished in the short term. |
|
| Status: |
Closed |
| Department: |
BD |
| Date Open: |
5/1/2003 |
| State/Region: |
IL |
| Issue: |
Ability to sort industry groups on written premium screen. |
| Results: |
| Accident Fund is not able to provide this in 2008, but will research options for future projects. |
|
| Status: |
Closed |
| Department: |
BD |
| Date Open: |
5/1/2003 |
| State/Region: |
SW Michigan |
| Issue: |
Ability for an agency to download AF's billing system to their agency management system on a monthly basis to reconcile and determine how much to pay producers. Direct bill, create a statement, invoice produced, apply payment, pay producer. |
| Results: |
| Will be reviewed with system enhancements. |
|
| Status: |
Closed |
| Department: |
BD |
| Date Open: |
7/30/2002 |
| State/Region: |
IA |
| Issue: |
Ability to interface with Agency Management Systems; more than one e-mail contact per agency inbox. |
| Results: |
| The item will be resolved with the system upgrade March 2008. |
|
| Status: |
Complete |
| Department: |
Finance |
| Date Open: |
7/31/2001 |
| State/Region: |
Not Available |
| Issue: |
Can we do EFT to transfer commissions into agent account? |
| Results: |
| Accident Fund will offer agent commission EFT in 2008. |
|
| Status: |
Complete |
| Department: |
Finance |
| Date Open: |
1/1/2000 |
| State/Region: |
Associate Markets |
| Issue: |
Allow EFT for both agents and policyholders. Agencies still want to receive monthly statement or have access to downloading. |
| Results: |
| Although Accident Fund will not implement EFT for policyholders in 2008, the enhancement will be considered for future projects. |
|
| Status: |
Closed |
| Department: |
Claims |
| Date Open: |
|
| State/Region: |
MN |
| Issue: |
Council recommended sending the claims examiners to visit with policyholders and agents to further develop the partnership with Accident Fund. |
| Results: |
| This was implemented as a part of the improved Red Carpet visits. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
|
| State/Region: |
SE Michigan |
| Issue: |
Improve the quality of Red Carpet presentations; perhaps add more sales training for the individual representatives from the Company. |
| Results: |
| This was developed and implemented. Specific guidelines will be given during the 2008 Annual Agent Meetings. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
|
| State/Region: |
MO/KS |
| Issue: |
Include a check box to indicate the status of the policy within the agency. |
| Results: |
| This will be resolved with the March 2008, system upgrade. |
|
| Status: |
Complete |
| Department: |
BD |
| Date Open: |
|
| State/Region: |
MN |
| Issue: |
Council noted that the quote should not refer for the "Minnesota contractor premium adjusted credit." |
| Results: |
| This will be resolved with the March 1, 2008 system upgrade. |
|
| Status: |
Complete |
|
|
Open Issues
Completed Issues
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