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Claims Contacts

New claim?
Click here to report.

To report a claim in Michigan, call our 24-hour express claims service at 1-800-888-0616.



Take these steps first:

  1. Take care of the employee. If the injury is an emergency, dial 911.

  2. Contact our Claims Service within 24 hours:
    New claim? Click here to report.
    In Michigan: 1-800-888-0616
    In All other states: 1-866-206-5851

    Gather the information below before reporting the claim. We'll help you select the best medical care provider. We'll work with you, the medical provider and your employee to help ensure a safe return to work whenever possible. The claim will be filed with the appropriate regulatory authority for you, if necessary.
    • State of injury
    • Employer name
    • Accident Fund policy or account number
    • Employees supervisor name and phone number
    • Claim reported by who; job title; phone number
    • Location of injury (if employer has multiple locations)
    • Date accident was reported to employer
    • Date of injury; time of injury
    • Last day worked
    • Employee name
    • Employee full name; address; phone number (home and work)
    • Employee gender
    • Employee social security number
    • Employee date of birth
    • Employee occupation
    • Employee date of hire
    • How did accident occur? Description
    • Type of injury (i.e., broken? Sprain?)
    • Body part injured
    • Will employee be off work? Expected return to work date
    • Was injury fatal?
    • Employee ability to return to work? Actual return to work date
    • Was employee referred for care? Where? (phone number)


  3. Communicate with the employee. Show you care by sending cards and calling to see how he or she is recovering. Let the employee know you value their work and want to see them back as soon as possible.


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