8:00 a.m. - 5:00 p.m. EST Monday through Friday
24-hour Automated Customer Service: 1-866-206-5851

Contacting the Right People
Phone: 1-866-206-5851

Main Office Address:
Accident Fund Insurance Company of America
200 N. Grand Ave.
PO Box 40790
Lansing, MI 48901-7990

Need directions? Click Here for a map

Premium Payment Address:
Dept. 77125
Accident Fund Insurance Company of America
P.O. Box 77000
Detroit, MI 48277-0125

New claim? Click here to report.

Claims Reporting: 1-866-206-5851
Report all claims within 24 hours

To Inquire About an Existing Claim:

Policy Questions and Information:

Agency Management (licensing/appointment requests, address changes, mergers, etc.):

Employer Questions and Information: 1-866-206-5851
Billing, Premium Audit, and Loss Prevention

Fraud Reporting: 1-800-944-FRAUD (3728)
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For Technical Assistance: 1-866-206-5851
Please call and follow the appropriate prompts.


Our main office will be closed to observe the following holidays in 2014:

New Year's Day
Wednesday, January 1

Martin Luther King, Jr. Day
Monday, January 20

Good Friday
Friday, April 18

Memorial Day
Monday, May 26

Independence Day
Friday, July 4

Labor Day
Monday, September 1

Thursday, November 27
Friday, November 28

Wednesday, December 24
Thursday, December 25

New Year's Eve
Wednesday, December 31


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