home
  
OVERVIEW
Products
- Workers Compensation
- Group Programs
- Third Party Administration
Services
- Loss Prevention Toolbox
- Safety Links
- About Fraud
Third Party Administration

Instructions for TPA and Large Accounts setting up and connecting to the Citrix Client using Internet Explorer:
  1. Open the "Internet Explorer" icon on your desktop.
  2. Now that the Internet Explorer window is open in the "address" box type in owa.accidentfund.com/remote and click on the Enter key on your keyboard.
  3. The first time you connect to the Citrix Server from your laptop/PC you will have to run this setup. You will receive a window "Citrix ICA Client for Win32 (ActiveX)." Select, Install Citrix ICA Client for Win32.
  4. Next you will receive a "File Download" window to install the Client. Select, Run this program from its current location and select OK. This will take about 3 to 4 minutes to download using a dial-up connection. Again you will only have to install this Citrix Client piece once.
  5. At the "Security Warning" window select, Yes. You will see the application window installing the client and then disappear this is OK.
  6. At the "Citrix ICA Web Client" window "This will install the Citrix ICA Web Client. Do you wish to continue?" select, Yes.
  7. At the "Citrix License Agreement" window select, Yes. You will see the "Citrix ICA Web Client" window installing and disappear this is OK.
  8. At the "Citrix ICA Web Client" window. "Setup completed successfully. You may need to restart your web browser to activate changes" select, OK.
  9. Close the "Citrix ICA Client Installation" window and close the "Citrix Nfuse Internet Explorer" window.
  10. Open Internet Explorer from your desktop icon.
  11. Now that the Internet Explorer window is open in the "address" box type owa.accidentfund.com/remote and press the Enter key on your keyboard.
  12. You may want to add owa.accidentfund.com/remote to your "favorites."
    • To do this click on "Favorites" on the tool bar and click on "Add to Favorites"
    • At the "Add Favorite" window in the "Name:" field enter AFC Pyramid and select, OK.
    • The next time you want to open Citrix from the tool bar select Favorites/AFC Pyramid and this will launch the Citrix login screen.
  13. At the "Citrix Nfuse" window enter your Citrix: user name and password and select, Login.
  14. At the "ICA Connection Center" window remove the check mark from Always ask before disabling this feature and select OK.
  15. You may receive this message depending on how your laptop/PC was configured. If you do not receive this message that is ok. If you do receive this message please follow instructions. At the "Auto Complete" window "Do you want windows to remember this password so that you don’t have to type it again the next time you visit this page?" put a check in the box Don’t offer to remember any more passwords and select, No.
  16. You will now receive the "Citrix Nfuse" page to launch the Citrix window to use your applications. Select the Pyramid icon and this will open the application.
  17. At the "Logon information" window enter your Citrix: user name and password and select, OK.
  18. At the "Pyramid System for Windows" window there will be a "Login" window. Enter your Oracle: User Identification and password and Select OK.
  19. To close the Pyramid application File\Exit.
  20. To open the Pyramid application again start from line 11.
home privacy policy and disclosure statement