President, Workers' Compensation Division
Steve Cooper is president of AF Group’s Workers’ Compensation Division and has more than 30 years of property-casualty experience. Prior to his appointment to this role, he served as president of United Heartland and Third Coast Underwriters, and previously as vice president of Claim Operations & TPA for Accident Fund Insurance Company of America. He’s also held senior leadership roles at Specialty Underwriters Alliance, General Electric Insurance Solutions, Metropolitan Life Insurance Company and Travelers Insurance Company.
He is a board member of St. Anne’s, LindenGrove and La Casa de Esperanza Foundation, and is a member of the Waukesha Business Alliance.
Steve served in the United States Navy and holds a Bachelor of Science in Political Science from Central Michigan University and a Master of Business Administration from Indiana Wesleyan University.
Rick Hobbs, CPCU, AIC, AIM
Senior Vice President of Claims
As senior vice president of Claims, Rick is responsible for creating, implementing and monitoring the strategic direction of the Claims department, while executing operational plans for continual improvement.
In 1986 Rick began his career in commercial casualty insurance with a focus on claims, underwriting and loss control. Prior to joining United Heartland in 2012, he held various leadership roles with Wausau Insurance and Liberty Mutual Insurance.
Rick earned his bachelor’s degree in business administration with a major in management from the University of Wisconsin-La Crosse. He’s also earned the following professional insurance designations: Charter Property Casualty Underwriter (CPCU), Associate in Claims (AIC) and Associate in Management (AIM).
Rick was born and raised in southeast Wisconsin and is a long-time fan of the Milwaukee Brewers, Green Bay Packers and Wisconsin Badgers.
Senior Vice President, Business Development
With a strong background in underwriting, broker relations and territory management, Michelle joined the team in 2021 from M3 Insurance, a valued AF Group agency partner, where she most recently served as executive vice president of Sales. Prior to this, Michelle spent more than 16 years with Liberty Mutual Insurance in a variety of senior leadership roles.
Her proven insights on customer experience and knowledge of the industry are of tremendous value as she leads the Business Development and Underwriting team, which serves agents and their customers nationwide. Michelle’s experience, grounded in building collaborative teams and achieving positive customer outcomes, is critical as we continue to strengthen and grow our workers’ compensation brands.
Michelle holds a Bachelor of Arts in Political Science from Arizona State University, where she was a member of the Political Science Honor Society. Additionally, she holds the Senior Claims Law Associate (SCLA) designation. Outside of work, Michelle is active in her community, volunteering time to the Stars & Stripes Honor Flight for veterans.
Vice President of Customer Operations and Corporate Loss Control
Scott has more than 25 years of experience working with complex national accounts and specialty companies. He has a diverse insurance background, comprised of his roles as senior vice president of a regional specialty operation, senior loss control manager and risk manager. He has also served as a vice president account executive, where he directly managed multiple Fortune 500 insurance programs in multiple lines and for international accounts. His extensive background in customer experience and his knowledge of many industries enables him to serve customers with effective account management processes and loss mitigation consultations. Scott also provides enterprise oversight of Loss Control processes to ensure consistency across all brands and is responsible for enterprise adherence to individual state policy and procedures and for quality control and continuous process improvement.
Scott is a graduate of Southern Illinois University and has completed numerous continuing education courses in risk management and insurance.
Dean Holland, AIC, AIS
Vice President, Claims
As the vice president of Claims, Dean Holland oversees Accident Fund’s Claims team, which serves policyholders and their teammates nationwide.
Holland joined Accident Fund in 1987 as a claims examiner and has worked in various roles on the Claims team since, including: supervisor, reserve auditor, manager, advisory support team manager, corporate claims consultant, and most recently, director.
Holland graduated with honors from Michigan State University with a Bachelor of Arts in Marketing. He has also earned his Associate of Claims (AIC) and Associate in Insurance Services (AIS) designations.
Vice President of Business Development and Operations
Mike has diversified experience in the agency side of the business and a strong background in multiline insurance. He is currently responsible for Accident Fund’s business development, underwriting and regional operations — a role he previously held at Third Coast Underwriters.
During his time at 3CU, Mike led their expansion efforts entering 16 new states and helping them grow their book to over $100M. His experience working with small- to large-sized accounts, long history of building profitable, diverse books of business and ability to cultivate long-standing business relationships will help him serve Accident Fund’s agent partners — primarily located in the Midwest, Southern and Great Lakes regions.
Greg Howard, CIC
Divisional Director, Business Development
Greg Howard has more than 35 years of experience in insurance and has been with Accident Fund since 2005. As divisional director, he oversees all aspects of business development management in nine states, which includes underwriting, marketing, agency management, team-building and territory expansion.
Prior to joining Accident Fund, Greg served the insurance industry in multiple roles within underwriting, marketing and management. His responsibilities included oversight of multi-state marketing, underwriting, hiring and training, new agency appointments, profitability assessments and rehabilitation plans.
Greg earned his Bachelor of Science in marketing from Central Michigan University and holds his Certified Insurance Counselor (CIC) designation.
Divisional Director, Business Development
Mike Maurer is a divisional director of Business Development at Accident Fund Insurance Company of America. He currently leads marketing and underwriting efforts in four regions and 12 states. Mike joined the company in 2008 and began work in the insurance industry in 1988 as an underwriter in training at Citizens Insurance Company.
Mike received his Bachelor of Arts in business administration from Hope College in 1988. He has earned the Chartered Property and Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC) and Certified Authority on Workers’ Compensation (CAWC) designations. In 2014, Maurer was presented the AF Group Leader of the Year award.
Mike is committed to education in the insurance industry. He attends regular events to expand his own knowledge, has been a past instructor of insurance classes and played a key role in creating the Insurance Leadership Academy. He was inducted into the Michigan Insurance Hall of Fame in 2017 — which is a high honor for insurance professionals and pays tribute to individuals who have made a significant impact on the industry through strong leadership and service to improve the industry’s ability to serve the public.
Troy Mounsey, CPCU, CIC, CAWC
Divisional Director, Business Development
As Divisional Director, Troy Mounsey oversees workers’ compensation production and agency partnerships for Michigan and large account operations. Prior to his 15-plus years with Accident Fund, Troy’s 30-year career in insurance began as a commercial multiline underwriter. He has also held management positions in the Midwest, handling marketing and premium development for Indiana, Illinois, Wisconsin, Minnesota, Missouri and Iowa.
Troy has been active in his support of Highfields, The American Red Cross, the Insurance & Risk Management board at Northwood University, and as a volunteer at Riverview Church.
Troy graduated from Taylor University with a Bachelor of Science degree in math/systems. He has also earned a Master of Business Administration degree from Butler University and several designations, including: Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC) and the Certified Authority in Workers’ Compensation (CAWC).