Claims & Medical Management

An Experienced Medical Management Team

Our experienced medical management team and extensive provider network ensure we provide the very best care at the lowest possible cost. Our medical management program features:

Care Analytics®: Through the analysis of millions of medical bill transactions and years of claims data, Accident Fund has established a database of experienced workers’ compensation medical providers that adhere to best practices for treating claimants, resulting in significant cost savings for policyholders.

In-house medical management team: Our team is comprised of nurse case managers and a full-time medical director.

Pharmacy program: This program integrates a workers’ compensation focus which has helped to improve control over medication costs.

Expert medical bill review: Our medical bill review processes means savings in medical expenses, reducing overall claims costs and keeping premiums lower for our policyholders.

Texting option: In addition to our standard communication vehicles, we offer a texting solution on all non-litigated claims, which improves efficiency and service for our customers. Through our partnership with Hi Marley, customers who utilize the texting option will be able to communicate with our claims team in real-time and in more than 10 different languages without the need for a translator.

File a Claim

Are you in Georgia, Tennessee or Virginia? Injured workers must select a provider from a list developed by their employer and insurance carrier. A list of providers can be found on our secure portal. For login instructions, click here.

We do our best to help you ensure accidents don’t happen. However, when they do, we’ll be there to guide you. To gain a better understanding of the claim process and how we support you throughout it, click the link below:


claim qUICK STEP GUIDE – Spanish