Agent News
October 2015
When drivers get behind the wheel, they take responsibility for maintaining control of 2-ton machines that can easily cover a distance of more than 80 feet in one second. Operation of a vehicle must be taken seriously. With that in mind, Accident Fund has created a Transportation Safety campaign that covers a wide variety of safety topics pertaining to driver safety, including:
- Motor vehicle safety
- Defensive driving
- Three-points of contact
- Avoiding struck-by accidents
- Construction zone safety
- Landing gear
- Loading and unloading
The campaign site contains marketing pieces, links to helpful resources, transportation safety articles and more. Be sure to encourage your Accident Fund customers to visit our Transportation Safety site today for lots of useful safety information and tips. Additional safety tools and resources can be found in theToolbox on our website.
To appreciate the success of Risk Management Services (RMS) – Accident Fund Holdings’ (AFHI) Enterprise approach to providing a comprehensive workers’ compensation product created specifically for retrospective and large deductible buyers, it helps to understand the opportunity that was recognized more than a year ago.
Looking at the AFHI brands’ books of business, it was clear the focus was on guaranteed cost. It was also clear there was an opportunity to expand our service offering to our agency base. Using sister-brand United Heartland’s high-touch service model as a guide, it was determined AFHI could provide a loss-sensitive product that would supplement the outstanding guaranteed cost product our customers had grown to expect. We knew that the workers’ compensation marketplace was basically split three ways:
- 55% of all premium was written on guaranteed cost plans.
- 10% was either self-insured or in a captive arrangement.
- 35% was either on a deductible or retrospectively rated program. It is this 35% of the marketplace that RMS is focused on.
When the vision for RMS was explained to our Agency Councils, the message was clear: If you can do this without losing focus on your core product and core service values, we’re on board. So what has RMS delivered?
- Given customers who are willing to take on more risk a complete package that bundles all services, eliminates back-end charges and reduces overall insurance costs.
- Delivered proactive claim and medical management services that reduce overall cost of risk.
- Provided loss control experts who focus on loss drivers and how to prevent losses from happening in the first place.
- Offered Client Relation Consultants as a single point of contact for customers to coordinate all aspects of their work comp programs.
As a result, RMS activity has remained strong throughout 2015. Here are some examples of the accounts written by the RMS team:
- A group of long-term care facilities
- Industrial laundry service provider for hospitals and long-term care facilities
- Grocery store chain
- Frozen food manufacturer
- A large group of dental offices located throughout the United States
- A manufacturer of paving stones, retaining walls and hardscape products.
The reach of our Enterprise – supplemented through the Accident Fund, CompWest Insurance, Third Coast Underwriters and UH brands – has played a key part in helping the RMS team build connections and develop relationships with the agents that control loss-sensitive account opportunities that otherwise may have been overlooked.
Moving into 2016, RMS Director Tim Greifenkamp has clear goals. “We want to continue to refine the business that RMS pursues to become more strategic with agents and brokers who are willing to partner with us. It really is a chance for accounts, who are willing to have some skin in the game, to reduce their overall insurance costs,” he said.
If you have loss-sensitive accounts that would be well-served by RMS, email RMS@UnitedHeartland.com today.
When an injury occurs, our goal is to make the claim reporting and handling process as easy and efficient as possible for our policyholders. Because we’re committed to providing quick resolution, we offer an electronic First Notice of Loss reporting form on our secure policyholder website. Utilizing this form provides ease for our customers by automatically uploading their company information and accelerates the claims process by notifying the claims examiner immediately.
We encourage you to inform your Accident Fund customers of this functionality so they know the most expedient way to report a claim should an accident or injury occur. If they don’t know how to log into our secure policyholder site, this flyer provides instructions or they can call the Help Desk at 866-206-5851.
