We’ll Guide You Through the Claim Process

We do our best to help you ensure accidents don’t happen. However, when they do, we’ll be there to guide you. To gain a better understanding of the claim process and how we support you throughout it, click the link below:


claim qUICK STEP GUIDE – Spanish

The first step is to file a claim within 24 hours of when an injury occurs. You will need the following information:

  • Policy number
  • Claim reported by: name, job, title, phone
  • Date of accident
  • Teammate’s full name, address, phone
  • Teammate’s social security number
  • Teammate’s hire date and date of birth
  • Teammate’s last day of work
  • Expected return-to-work date
  • Type of injury
  • Details on how the accident happened
  • Date the injury was reported to employer
  • Business location where the teammate works
  • Teammate’s supervisor’s name and phone

Once you’ve gathered this information, you can easily file a claim online.

File a Claim

Other options for filing a claim:

Call us:

Email your claim information:

Send a fax:


Are you in California? Please start your provider search on our Medical Provider Network Information page to find a provider in your area. You can also click here for our Utilization Review Plan.