We’ll Guide You Through the Claim Process

We do our best to help you ensure accidents don’t happen. However, when they do, we’ll be there to guide you. To gain a better understanding of the claim process and how we support you throughout it, click the link below:

CLAIM QUICK STEP GUIDE


claim qUICK STEP GUIDE – Spanish

Watch a Video on How to Report a Claim

Watch a Video on How to View Claims

The first step is to file a claim within 24 hours of when an injury occurs. You will need the following information:

  • Policy number
  • Claim reported by: name, job, title, phone
  • Date of accident
  • Teammate’s full name, address, phone
  • Teammate’s social security number
  • Teammate’s hire date and date of birth
  • Teammate’s last day of work
  • Expected return-to-work date
  • Type of injury
  • Details on how the accident happened
  • Date the injury was reported to employer
  • Business location where the teammate works
  • Teammate’s supervisor’s name and phone

How to report a claim:

Online:
Reporting the claim through our online portal (https://dcp.accidentfund.com/) is the fastest, easiest option.

Call us:
866-206-5851

Email your claim information:
[email protected]

Send a fax:
866-814-5595

After submitting your claim, a claims handler will reach out to you within 24-48 hours to confirm your details and ask for any additional needs.

Protect yourself from scams. Be cautious of individuals posing as workers’ compensation officials. Neither we nor the State will ever require you to pay a fee to receive benefits, and hearing notices are sent only by mail. If you receive an unexpected or suspicious request for a telehealth assessment or other communication related to your workplace injury, contact your dedicated claim examiner to verify its legitimacy.