Agent News

Out With the Old In With the New

Coming Soon: New .com Sites and Secure Customer Portals

As a leader in specialty insurance, we are constantly creating new tools and services to make it easy to do business with us. That’s why we’re excited to announce the upcoming launch of our new public websites and our new secure customer portals! AF Group and each of its brands will deploy new sites and portals next month that will offer improved tools and navigation.

Website updates include:

  • Enhanced, searchable resource library of marketing materials, tip sheets, posters and more
  • Audience self-select feature to quickly direct visitors to the information most pertinent to them
  • Simplified and organized content

Secure customer portal enhancements:

  • Mobile responsive design for tablets and phones
  • Easy-to-use resource library
  • Enhanced search capabilities
  • Customized quick links to other applications
  • Refreshed and clean look/feel
  • New portal for injured workers to help service their claims

To make portal access intuitive and simple, we’ve kept the ‘Login’ dropdown in the same location as our current sites — and have also added it in several easy-to-locate spots, such as within our audience-specific content boxes and on landing pages. Another way we’ve simplified the process is by eliminating the need to self-select by audience when logging in — you will simply click ‘login’ to be taken directly to the digital customer portal login page.

To learn more about the new portal, click here for a short eLearning:

Website Homepage

We look forward to sharing these new tools with you soon and hope you enjoy the features and enhanced functionality. Look for more information about our go-live via email.